Laboratory

We believe in the notion, “your health is our wealth” and we remain stick to it to guarantee our customers that their health is in safe hands. Customer’s complete satisfaction is what we aim for and we go at all possible lengths to achieve it. To ensure our patients about the quality of service we provide, we examine the performance and the minutest details at every step of the laboratory testing cycle.

We are ISO certified (9001:2008) and NABL accredited and ardently follow their standards to meet the customer’s needs and to enhance our services for a better patient’s care. Moreover, for complete client’s satisfaction and for a more accurate and precise results of the diagnosis, we deeply consider both the pre and post analytical aspects of testing. We have been in the healthcare industry for more than 5 years now and have been offering quality pathology services and technical diagnostic services to our clients. These are the various domains of customer service in which we prove our abilities and expertise.

1. We ensure precision of lab reports and carefully analyse the details of the diagnosis because our patient’s health is of utmost importance to us.
2. We take care of the blood test samples taken and that they are appropriately labelled and the transport conditions are adequate.
3. Next important thing to consider is the way we interact with our clients and offer them complete consultation services.
4. We work in full compliance with MOLQ’s policy and procedure.
5. We make all possible efforts to make sure that we continuously improve ourselves and our services, in dealing with customer’s requirements.
6. We have around 100,000 satisfied customers and we can say that we provide quality assured pathology services and technical diagnostic services.
7. We have a well experienced team of phlebotomists who take the samples of blood test in a hygienic manner and take proper care while taking the blood.

NABL is National Accreditation Board for Testing and Calibration Laboratories and gives any laboratory, a formal recognition and adds to its market value. Moreover, it also offers international recognition to a laboratory and proves it technically competent to offer various services.

Another important benefit of NABL accreditation is that it offers benchmark of performance as it complies with international standards of performance.

MOLQ is ISO certified pathology lab and is accredited by NABL, which implies that we are in compliance with the international standards and are formally recognised. This gives an assurance that our clients must remain devoid of any doubt regarding our services, analysis, testing and laboratory reports. NABL certification not merely, gives a unit its formal recognition but makes a trustworthy impression on the mindsets of the patients, which consequently adds up to its market value.

Moreover, since we deliver precise and accurate results to our patients, a lot of time and efforts are saved in carrying out the re-test, to arrive at a conclusion.